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If Fleets Want to Retain Drivers, Earn Their Trust

It should come as no surprise that drivers prioritize the best pay possible, but another avenue to keep them could be much cheaper —  earn their trust.

In a survey of more than 15,000 drivers, Stay Metrics found that while pay and compensation are the areas that drivers considered the most when deciding to stay with a carrier, trust was also a significant factor in potential turnover.

Stay Metrics asked drivers questions about their satisfaction with key elements of their jobs. Questions touched on issues like fairness of compensation, work related stress and whether or not they felt their employers had their best interests in mind.

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New Stay Metrics research identifies Top 20 priorities for driver retention

Stay Metrics, a provider of driver retention tools for motor carriers, has released a new research report that identifies the top 20 priorities for carriers to focus on to improve driver retention, according to its newly developed Stay Index.

The index combines measurements of drivers’ average level of satisfaction with each area of their jobs and how closely their answers relate to their commitment to stay. Stay Metrics says the index gives fleet executives and managers a resource to focus their efforts on areas that both need improvement and matter to turnover.

To create the Top 20 Stay Index report, Stay Metrics analyzed a sample of 15,709 Annual Driver Satisfaction Surveys completed by drivers between 5/31/2018 and 6/1/2019. Sixty-seven diverse carriers were represented from sectors such as dry van, tanker, intermodal, flatbed, reefer and expedite.

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Stay Metrics upgrades website to better reflect mission

Bulk Transporter

June 3, 2019

As the first major upgrade to its website in four years, the new site capitalizes on innovations in mobile-friendly design and engaging layouts, the company said. It also coincides with a recent branding refresh by Stay Metrics and a major shift in how it describes its products and services.

Driving engagement: 5 ways fleets use tech to get more from drivers

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“Building a culture of abundance leads to having more engaged drivers,” says Mary Malone, vice president of business development for Stay Metrics, which provides driver surveys that gather feedback at several points during the on-boarding experience and administers a privately branded driver rewards portal for carriers.

A number of studies have shown that if employees feel appreciated, they are more likely to be engaged, Malone says. A rewards platform is one way to show appreciation and to measure engagement.

Stay Metrics, Luma offering free Roadcheck inspection training

Bulk Transporter

May 20, 2019

Every year, the Commercial Vehicle Safety Alliance (CVSA) significantly increases the number of Level 1 inspections it conducts in a three-day period. This year, approximately 17 vehicles will be inspected every minute June 4-6.

Each year has an area of emphasis, and Stay Metrics and Luma are providing a complimentary eNugget, an online learning module and assessment, that prepares drivers, fleet managers and other stakeholders for Level I roadside inspections and this year’s special emphasis on steering and suspension.

The Roadcheck 2019 eNugget is available during all of May and June at enuggetlearning.com/roadcheck. It is optimized for viewing on any desktop or mobile device. No login or registration is required.

Several Companies Offer Help Preparing for CVSA Roadcheck

Driver retention company Stay Metrics is teaming up with Luma to offer free training for the 72-hour inspection blitz. The training, called Roadcheck 2019 eNugget, is available online all of May and June. It is optimized for desktops and mobile devices and no login or registration is required.

“For the third consecutive year, we are pleased to offer complimentary training for the transportation industry to prepare for CVSA Roadcheck,” said Tim Hindes, Co-Founder and Chief Executive Officer of Stay Metrics. “We encourage everyone to use and to share this valuable resource to learn and retain essential safety and compliance information.”

Stay Metrics, Luna offer free training for upcoming Roadcheck 2019

TheTrucker.com

May 14, 2019

Every year, the Commercial Vehicle Safety Alliance (CVSA) significantly increases the number of Level 1 inspections it conducts in a three-day period. This year, approximately 17 vehicles will be inspected every minute.

Each year has an area of emphasis. This year it is steering and suspension. Stay Metrics and Luma are providing a complimentary eNugget, an online learning module and assessment, that prepares drivers, fleet managers and other stakeholders for Level I roadside inspections.

The Roadcheck 2019 eNugget is available during all of May and June at http://enuggetlearning.com/roadcheck. It is optimized for viewing on any desktop or mobile device. No login or registration is required.

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Stay Metrics, Luma offer free training for upcoming CVSA Roadcheck

Stay Metrics, a provider of driver retention tools for motor carriers, has teamed up again with Luma, a learning and instructional design company, to offer the transportation industry free training for the upcoming International Roadcheck 72-hour inspection blitz.

Every year, the Commercial Vehicle Safety Alliance (CVSA) significantly increases the number of Level 1 inspections it conducts in a three-day period. This year, approximately 17 vehicles will be inspected every minute on June 4-6.

Each year has an area of emphasis. Stay Metrics and Luma are providing a complimentary eNugget, an online learning module and assessment, that prepares drivers, fleet managers and other stakeholders for Level I roadside inspections and this year’s special emphasis on steering and suspension.

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CCJ Symposium: fleet panel dissects early driver turnover

Less than 40 percent of drivers that motor carriers hire today will continue to be at their companies 365 days from now. Early driver turnover is an industry-wide problem, and a panel of retention experts shared strategies last week at the CCJ Symposium to help fleets navigate the issue.

The panel was moderated by Mary Malone, vice president of business development for driver retention firm Stay Metrics. The South Bend, Ind.-based firm provides driver surveys and a privately branded rewards platform for fleets.

“We think the way to succeed is to ask drivers’ opinions [and] reward and recognize them,” Malone said. “Building a culture of abundance leads to having more engaged drivers.”

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