News




Stay Metrics, Luna offer free training for upcoming Roadcheck 2019

TheTrucker.com

May 14, 2019

Every year, the Commercial Vehicle Safety Alliance (CVSA) significantly increases the number of Level 1 inspections it conducts in a three-day period. This year, approximately 17 vehicles will be inspected every minute.

Each year has an area of emphasis. This year it is steering and suspension. Stay Metrics and Luma are providing a complimentary eNugget, an online learning module and assessment, that prepares drivers, fleet managers and other stakeholders for Level I roadside inspections.

The Roadcheck 2019 eNugget is available during all of May and June at http://enuggetlearning.com/roadcheck. It is optimized for viewing on any desktop or mobile device. No login or registration is required.

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Stay Metrics, Luma offer free training for upcoming CVSA Roadcheck

Stay Metrics, a provider of driver retention tools for motor carriers, has teamed up again with Luma, a learning and instructional design company, to offer the transportation industry free training for the upcoming International Roadcheck 72-hour inspection blitz.

Every year, the Commercial Vehicle Safety Alliance (CVSA) significantly increases the number of Level 1 inspections it conducts in a three-day period. This year, approximately 17 vehicles will be inspected every minute on June 4-6.

Each year has an area of emphasis. Stay Metrics and Luma are providing a complimentary eNugget, an online learning module and assessment, that prepares drivers, fleet managers and other stakeholders for Level I roadside inspections and this year’s special emphasis on steering and suspension.

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CCJ Symposium: fleet panel dissects early driver turnover

Less than 40 percent of drivers that motor carriers hire today will continue to be at their companies 365 days from now. Early driver turnover is an industry-wide problem, and a panel of retention experts shared strategies last week at the CCJ Symposium to help fleets navigate the issue.

The panel was moderated by Mary Malone, vice president of business development for driver retention firm Stay Metrics. The South Bend, Ind.-based firm provides driver surveys and a privately branded rewards platform for fleets.

“We think the way to succeed is to ask drivers’ opinions [and] reward and recognize them,” Malone said. “Building a culture of abundance leads to having more engaged drivers.”

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Tech, communication improve the driver experience

Liquid Trucking Human Resources Director Jason Eisenman notes that when drivers retire – he says the average age at his carrier is 52 years old – they take all their institutional knowledge with them.

In 2014, management identified a communications gap with drivers and partnered with Stay Metrics to implement Driver Satisfaction Surveys. […]

Drivers earn points through the platform for sharing tips or uploading information, which can include anything from directions to a facility, photos of the receiver or off-loading tips.

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Usher partners with Stay Metrics to study driver rewards

Bulk Transporter

April 18, 2019

Usher Transport recently participated in a case study with Stay Metrics, a provider of driver retention tools for carriers, examining its “innovative” strategy for maximizing the results of using driver surveys and rewards.

Usher is a nationwide tank-transport carrier based in Louisville KY that serves customers in the chemical and petroleum industries. This year, the family-run business is celebrating its 73rd anniversary with one of its longest-tenured drivers of 43 years nominated to receive the National Tank Truck Carriers (NTTC) Driver of the Year award.

Driver Data and Its Impact on Retention, with Becca Mathews

What you’ll learn about in this episode:

  • How Stay Metrics is one of the top driver retention firms in the industry, tracking driver data and engagement to help carriers decrease turnover
  • What driver satisfaction information was contained in the recently-released “Stay Data Story” press release
  • Why drivers with six months or less in the industry and drivers 41-60 in age seem to have an increased likelihood of leaving their carriers
  • How Stay Metrics gathers the information they track, and why that information is useful to recruiters to clear up any misunderstandings with drivers
  • Becca shares specific examples of how the Stay Metrics information can be used to clarify the carrier’s messaging to drivers
  • How Stay Metrics looks at how drivers view the work they do, the relationships they have at work and their work-life balance
  • Why it is important to help new drivers understand your culture by connecting them with other drivers and build friendships within your company
  • Why drivers not knowing the name of their recruiters is a clear red flag that relationships aren’t being built successfully at your company
  • Why Becca believes a change in how recruiters are paid is coming, and why she believes recruiters are a valuable piece of the retention process
  • What kinds of results carriers are seeing when using Stay Metrics’ data to streamline and improve their recruiting and retention processes

Tanker fleet plugs the driver-turnover leak

DC Velocity

April 8, 2019

Trucking companies know that in an era of driver shortages, a sound driver-retention plan is critical to keeping their trucks rolling. It’s easier—and cheaper—to hold onto a trained employee than to recruit and train new ones.

That’s true for firms in every sector of the industry, including tank-trucking companies like Plattsmouth, Neb.-based Liquid Trucking. One of the country’s 30 largest tank-trucking companies, Liquid Trucking serves the continental U.S. and Canada with a fleet of more than 150 tractors and 280 tanker trailers, specializing in agricultural, food-grade, and hazmat shipments.

To attract and keep drivers, Liquid offers well-equipped trucks and a competitive pay structure. However, in 2014, company officials became concerned that Liquid’s turnover rate was out of step with its benefits and culture. Drivers were leaving at a higher-than-expected rate, and the management team didn’t know how to reverse this trend.