FreightWaves Highlights Stay Metrics’ Retention Trends Data


September 1, 2020

FreightWaves, The leading provider of trucking news, media, and analytics, recently featured the Stay Days Table, Stay Metrics’ tool for analyzing truck driver retention trends.

“Driver retention during the first months of the pandemic was significantly stronger than in recent years, according to new data released by Stay Metrics, but drivers are on the move once again. ” stated John Kingston.

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For more information on the Stay Days Table, email

Tech roundup: new predictive tools make inroads

March 11, 2020

Driver retention firm Stay Metrics announced a partnership with Predictive Index to be a reseller of its behavioral assessment tool in the transportation industry.

Tim Hindes, CEO of Stay Metrics

As a reseller, Stay Metrics is expanding its scope of services beyond offering driver surveys and rewards platforms. The company is now offering a service to predict the success of job applicants for positions and to determine where to move employees in an organization to find the best fit.

Tim Hindes, co-founder and chief executive officer of Stay Metrics, commented that in his 35-year career in business, “this is the first time I’ve seen a tool that truly optimizes talent and I’m very excited to explore what this means for our industry as a whole.”

The tool is utilized for more than 8,000 employers worldwide. It measures employee motivation using assessments that allow each employee’s answer to be infused with behavior and their own unique style to gain insight into commitment, opportunities for growth and retention.

Hindes says the tool will help the transportation industry do a better job of raising effective leaders from within while recruiting the best leaders outside the organization in sales, operations, recruiting and executive positions.

>> Read more on the CCJ site

Motor carriers in Italy share lessons learned from COVID-19 outbreak

March 25, 2020

Transportation companies in Italy are moving freight in the epicenter of the world’s COVID-19 pandemic, but that center could soon shift to the United States.

Pierro Savazzi, communication and relations director of FIAP, a business association for Italian carriers, participated in a video conference hosted by Stay Metrics Tuesday, Mar. 24.

FIAP was created 70 years ago and its members operate at least 40 trucks. Savazzi was quarantined, speaking to conference attendees from his home in Momo, Piedmont, Italy.

The virus spread through Italy quickly, making it difficult for carriers to prepare for a new biological risk in the workplace, he said. When the virus entered Italy, FIAP “immediately advised [carriers] to make an announcement of the situation, taking into account the entire organization,” he said.

Italy already has specific laws for workplace safety, and the COVID-19 situation prompted the Italian Ministry of the Interior to require companies to have safety instructions for all employees that include frequent hand washing, minimum distance between people, and use of personal protective equipment like masks and gloves.

>> Read more on the CCJ website

‘Amazon Effect’ may explain rising driver turnover in truckload

April 3, 2020

New research by Stay Metrics, a provider of driver retention tools, shows that drivers were dissatisfied with pay in 2019, and the dissatisfaction was a top predictor of turnover. The company released an updated Stay Index on Jan. 27 with a Top 10 list of areas of opportunity for motor carriers to reduce turnover in 2020.

The Stay Index uses a statistical tool that ranks each question in the Annual Driver Satisfaction Survey, which Stay Metrics administers for motor carriers. Top-ranked items have the lowest scores of driver satisfaction in areas that relate to their jobs and the highest measurements for questions that show drivers’ intent to leave their carriers.

The top-ranked survey question in the Stay Index is “my compensation is fair for the amount of work I do.”

Stay Metrics analyzed more than 15,800 surveys completed by drivers in 2019 who worked at 63 different carriers across diverse sectors in the industry that include dry van, tanker, intermodal, flatbed, reefer and expedited. Its research and analytics team interprets the dissatisfaction with pay as a byproduct of reduced miles.

“Every carrier who I speak to saw their average length of haul decrease in 2019 along with driver productivity. This has been a perilous combination for retention,” said Tim Hindes, chief executive of Stay Metrics. “Drivers unsatisfied with their compensation are leaving carriers in search of more miles elsewhere, but they may not fully realize that every carrier is going through the same trough.”

Hindes attributes some of the reduction in miles as intentional. Motor carriers are reengineering their freight networks to offer drivers more home time, but larger forces at work – namely the ELD mandate and explosive growth in e-commerce – are mostly to blame. E-commerce has created the need for shorter-distance models of freight distribution, he said.

Stay Metrics also noted differences in the Stay Index by gender. Male drivers appear to be more focused on pay fairness than women drivers, who tend to focus more on the honesty and support they receive from carriers.

>> Read more in CCJ’s article