PS Logistics Case Study

Stay Metrics Releases Case Study on PS Logistics’ Success Using Driver Rewards, Surveys

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Use of recognition and survey programs show total commitment by PS Logistics to drivers


South Bend, Ind., and Birmingham, Ala.— Stay Metrics, the leading provider of driver retention tools for motor carriers, announces a new case study on PS Logistics (PSL). The latest addition to the company’s ongoing Success Metrics series shares the story of how one of the nation’s largest flatbed carriers has sustained rapid growth over the last 15 years by maintaining a complete commitment to drivers.

PSL and its partner carriers operate a combined fleet of 3,200 trucks. The company uses the Stay Metrics Drive for Gold Rewards Program to recognize drivers for performance, for compliments, for clean inspections and many other professional achievements.

The privately branded rewards program keeps drivers engaged by earning points from various recognition categories. As points accumulate, drivers redeem them for tens of thousands of items or travel options through the fleet’s Drive for Gold online portal.

Stay Metrics also administers driver onboarding surveys for PSL. The surveys check-in with new driver hires during critical periods of early employment to gauge their attitudes and expectations and to determine if their expectations match the realities of the job.

PSL receives immediate alerts if any responses indicate that a driver has an elevated risk of leaving. With these insights, PSL managers have been able to successfully intervene with high-risk drivers to prevent turnover.

“PS Logistics has been a quiet leader in the open deck sector over the years and consistently outperforms its peers in driver retention. I believe this success is a result of the company’s culture shining through and reflects its commitment to investing in retention tools, like what we do, to help improve the lives of drivers,” said Tim Hindes, Co-Founder and CEO of Stay Metrics.

The case study also examines the strategies PSL uses to excel among its peers in the trucking industry, such as giving drivers a choice in loads and using a percentage pay model. Both strategies reflect the company’s core commitment to fairness.

“We won’t cut corners to grow,” stated Scott Smith, Chief Executive of PSL based in Birmingham, Ala.

The full Success Metrics case study on PSL is available to anyone at no cost on the Stay Metrics website. Carriers that have been featured in past case studies include Load OneLiquid TruckingBrady Trucking, and Ag Transport.

About Stay Metrics

Stay Metrics is a retention strategy firm. We’re passionate about partnering with transportation companies to help them increase driver retention and commitment. Our Stay Ahead™ platform amplifies your driver feedback. It encompasses our suite of driver lifecycle surveys and the Stay Metrics Reportal; which includes intervention opportunities, customizable reporting tools, and comparative industry data. In addition, our Driver Rewards platform gives carriers a custom-branded tool to sustain a driver-centric culture based on ongoing appreciation and engagement. The Stay Metrics’ team provides ongoing advice, insights, best-practice ideas, and industry-based research that supports our clients’ ongoing continuous improvement initiatives.

Stay Ahead of driver turnover. Stay Ahead of your competition. Stay Ahead with Stay Metrics.