Recent research concluded about one-third of newly hired drivers at a broad range of motor carriers failed to last 90 days, but experts agreed carriers could help stem the costly turnover.
Carriers, the expert said, could be more transparent about their work environment, and listen for telltale warning signs that emerge during hiring and orientation.
More than 70% of driver turnover occurs in the first year of employment, and 36% of drivers leave a firm within their first three months on the job, according to an analysis from Stay Metrics, the South Bend, Ind.-based driver turnover and retention consultant to carriers.[…]
Stay Metrics, a provider of driver engagement, training and retention solutions for the transportation industry, hired Jerry Scott as chief operating officer. Scott joins Stay Metrics during a period of significant growth in new clients, employees, products and services, Tim Hindes, co-founder and CEO of Stay Metrics, said in a statement.
…Stay Metrics focuses on training and retaining the best drivers, combining its expertise in behavioral psychology and organizational culture to create a rewards and recognition platform for drivers. It offers seven-day and 45-day onboarding surveys for new drivers who identify early expectations, experiences and satisfaction levels. Those surveys are valuable because one-third of new drivers leave in the first 90 days, according to Stay Metrics CEO Tim Hindes.
As the trucking industry continues to grapple with high driver turnover, some carriers are turning to performance-based rewards and technology-enabled “gamification” programs to increase driver retention and boost engagement….(R)eceiving recognition for a job well done “ties into our human need for positive affirmation,” said Tim Hindes, CEO at Stay Metrics, which offers rewards and a recognition platform focused on driver retention.
Driver turnover fell 19 percentage points year-over-year to 81% in the third quarter for larger truckload fleets, dropping to the lowest level in five years due to the soft freight environment, American Trucking Associations reported last week….Tim Hindes, CEO of Stay Metrics, said his company found similar results in third-quarter driver turnover, dropping from 67% to 61% sequentially. The company researches and consults with trucking companies on how to reduce turnover. The percentages are lower than the ATA figures because the clientele at Stay Metrics tend to be trucking companies already dedicated to retention, Hindes explained.
The Commercial Vehicle Safety Alliance’s 2016 International Roadcheck will take place June 7-9 at dozens of locations throughout North America. This year’s emphasis is tire safety. READY FOR ROADCHECK? Take Stay Metrics’ online quiz.
With Roadcheck 2016 set for June 7-9, Stay Metrics and Luma have released a free online tire safety training module to help drivers prepare for the event. The complimentary module offers a short, interactive learning experience and assessment tool focused on the four areas of tire safety that inspection officers will be targeting. All drivers can take the module at http://enuggetlearning.com/tires, which is optimized for delivery on any tablet or desktop or mobile device. No login or registration is required. The module combines Stay Metrics’ trucking industry knowledge with Luma’s instructional design experience and will be available the entire month of June.
Driver turnover among large and small truckload fleets is moving in opposite directions, at least for now. This was the finding of a new report that showed a 13 percentage-point increase among larger fleets and an 8 percentage-point drop among smaller carriers…. Studies, such as a recent one by consultant Stay Metrics of Indiana, have stressed the importance of driver engagement. That company’s study found drivers who don’t feel engaged with their carrier are nearly twice as likely to quit than those who do feel connected.