Stay Metrics, a provider of evidence-based driver feedback, engagement, training, and retention products and services, has published a new case study on its partnership with Liquid Trucking Companies and its breakthrough results in driver retention. […]
Management identified a communications gap with drivers and decided to partner with Stay Metrics to implement Driver Satisfaction Surveys. Using this and other anonymous survey results, Jason Eisenman, director of human resources, and other members of the company’s leadership team focused resources on specific areas the data showed would improve driver satisfaction and retention.
“The driver survey data we get from Stay Metrics continues to drive the conversations we have in maintenance, dispatch, and other departments to improve the work experience for our drivers,” Eisenman said.