Blog

Learning from the Best Fleets to Drive For

One of the best ways to improve is to learn from the best! That’s why I was so excited to participate in a recent webinar on driver-centric retention strategies from some of the 2019 Best Fleets to Drive For®. The Best Fleets to Drive For® program is produced by CarriersEdge…

Recruiting and Retention: The Driver Lifecycle Panel at IMTA Summit

[caption id="attachment_1748" align="alignleft" width="350"] Pictured left to right: Chad Hendricks, Nick Lacy, Mary Malone[/caption] Stay Metrics VP of Business Development Mary P. Malone joined Brand Outcomes' Chad Hendricks, DriverReach's Jeremy Reymer, and Crum Trucking's Nick Lacy for an insightful panel on the driver lifecycle and how to enhance recruiting and…

Funding Your Rewards Program

Is the Funding already there? One of the most challenging aspects of setting up a rewards program at any carrier is funding it. Where does the money to invest in one of these programs come from? Let’s say you’ve read my colleague Sean Masters’ case for a rewards program, and…

High Turnover? There Is a Solution

I was asked some weeks ago if I would be interested in becoming a regular blogger for the good people at Stay Metrics. I must admit to being a little slow to respond to the offer, the reason being that although I enjoy writing it does not come easy to…

DOs and DON’Ts of Welcoming Drivers

In the retail space, the concept of the “mystery shopper” has been around for years. Someone goes into a store to evaluate the experience of shopping there unbeknownst to the team members. The objective is to find out if the store is welcoming to shoppers. Does it feel good to…

What I’ve learned about how to get (and keep) women drivers

Ten years ago, the trucking industry didn’t categorize drivers regarding gender, race or age.  In fact, recruiters insisted that they were just looking for the “best” driver and the other factors weren’t important. Since then, we’ve learned so much about how to attract and retain female drivers, and what makes…

The Case for Rewards

For years, Stay Metrics has offered a rewards program for our clients. Carriers award points to drivers. These points redeem for thousands of high-quality items, travel options—such as cruises, hotel stays, and airfare—or event tickets. As a senior sales executive, one of the most common questions I get is, “Why…

Celebrate Half-Year Driver Appreciation Week This Spring

If you work with drivers, there’s a very good chance you celebrate National Truck Driver Appreciation Week each September. Festivities often include late summer barbeques or casual, low-stress gatherings. These events reinforce that drivers are appreciated for their hard work each day. Many Stay Metrics clients also give drivers a…

Why Do Drivers Leave? … Because They Can

Trucking as an indicator Trucking has been considered a leading indicator of the economy for years. When I was a young dispatcher, my older brother, a Wall Street money manager, claimed he could count trucks on the George Washington Bridge as a gauge of the health of the economy and…

Brady Trucking Success Metrics

Find out how Brady Trucking reduced turnover by 31% while growing its fleet by 48% in just one year! Brady Trucking is committed to being a leader in retention, and Stay Metrics is doing all it can to help Brady meet this goal. Read out about this partnership and Brady's…