Blog

DOs and DON’Ts of Welcoming Drivers

In the retail space, the concept of the “mystery shopper” has been around for years. Someone goes into a store to evaluate the experience of shopping there unbeknownst to the team members. The objective is to find out if the store is welcoming to shoppers. Does it feel good to…

What I’ve learned about how to get (and keep) women drivers

Ten years ago, the trucking industry didn’t categorize drivers regarding gender, race or age.  In fact, recruiters insisted that they were just looking for the “best” driver and the other factors weren’t important. Since then, we’ve learned so much about how to attract and retain female drivers, and what makes…

The Case for Rewards

For years, Stay Metrics has offered a rewards program for our clients. Carriers award points to drivers. These points redeem for thousands of high-quality items, travel options—such as cruises, hotel stays, and airfare—or event tickets. As a senior sales executive, one of the most common questions I get is, “Why…

Celebrate Half-Year Driver Appreciation Week This Spring

If you work with drivers, there’s a very good chance you celebrate National Truck Driver Appreciation Week each September. Festivities often include late summer barbeques or casual, low-stress gatherings. These events reinforce that drivers are appreciated for their hard work each day. Many Stay Metrics clients also give drivers a…

Why Do Drivers Leave? … Because They Can

Trucking as an indicator Trucking has been considered a leading indicator of the economy for years. When I was a young dispatcher, my older brother, a Wall Street money manager, claimed he could count trucks on the George Washington Bridge as a gauge of the health of the economy and…

Brady Trucking Success Metrics

Find out how Brady Trucking reduced turnover by 31% while growing its fleet by 48% in just one year! Brady Trucking is committed to being a leader in retention, and Stay Metrics is doing all it can to help Brady meet this goal. Read out about this partnership and Brady's…

Retention Starts in Recruiting

Today’s trucking industry is in a bit of a conundrum. On one end, the ongoing driver shortage has left thousands of trucks in lots and is threatening the very foundation of the U.S. economy. On the other hand, CDL driver recruiting and HR departments have more resources than ever before…